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Cratejoy vs Subbly vs Shopify - Subscription Box Platform Comparison

A neutral comparison of Cratejoy, Subbly, and Shopify with live fee calculations and feature tradeoffs.

The platform you choose determines your fee structure, your fee structure determines your margin, and your margin determines whether your box is sustainable. This comparison covers the real numbers - not marketing copy from any of these platforms. The right choice depends on your stage, your technical comfort, and how much you value marketplace discovery versus owning your audience.

Live fee calculator

See the platform costs update as you change price and subscriber count.

Cratejoy

Cratejoy

Monthly platform cost$39.00
Transaction fees per month$411.92
Total platform cost per month$450.92
Platform cost as % of revenue5.6%
Revenue kept after fees$7,547.08
Monthly revenue$7,998.00

Subbly

Subbly

Monthly platform cost$39.00
Transaction fees per month$371.92
Total platform cost per month$410.92
Platform cost as % of revenue5.1%
Revenue kept after fees$7,587.08
Monthly revenue$7,998.00

Shopify + Recharge

Shopify + Recharge

Monthly platform cost$157.00
Transaction fees per month$291.94
Total platform cost per month$448.94
Platform cost as % of revenue5.6%
Revenue kept after fees$7,549.06
Monthly revenue$7,998.00
Cratejoy marketplace fees are much higher than the other options at scale. If discovery matters, that may still be worth it early on, but the margin cost is real.

Full comparison table

FeatureCratejoySubblyShopify + Recharge
Monthly fee$39$29-$39$29+ platform, $99+ Recharge
Storefront transaction fee1.25% + $0.101%0% (Shopify) + Recharge fee
MarketplaceYes - 11.25% + $0.10NoNo
Marketplace discoveryBuilt-inNoneNone
Website builderYesYesYes (themes)
Subscription managementBuilt-inBuilt-inRequires Recharge/Bold
Customer portalBasicAdvancedVia Recharge
Pause and skipLimitedYesVia Recharge
Dunning managementBasicYesVia Recharge
Gift subscriptionsBasicAdvancedVia apps
Build-a-boxNoYesVia apps
Data ownershipMarketplace = limitedFullFull
Migration difficultyHard (marketplace)EasyModerate
Best forBeginners wanting discoverySubscription-first brandsBrands already on Shopify

Cratejoy

Best if: You are launching your first box and want built-in marketplace traffic without doing your own marketing.

Watch out for: Marketplace fees (11.25%) eat heavily into margin at scale. Many brands outgrow Cratejoy as they grow their own audience and find the fees unsustainable.

Verdict: Good starting point. Plan to migrate when marketplace traffic is less critical.

Subbly

Best if: You want an all-in-one subscription platform without Shopify complexity. Built subscription-first - every feature is designed for recurring revenue.

Watch out for: No built-in marketplace means you drive all your own traffic from day one.

Verdict: Best overall platform for most subscription box businesses past the launch phase.

Shopify + Recharge

Best if: You are already running a Shopify store and adding subscriptions to an existing product line.

Watch out for: Two platform fees, data ownership complexity, and Shopify's checkout restrictions below Plus tier.

Verdict: Best for established Shopify brands. More complex and expensive than needed for a subscription-only business starting fresh.

Real cost on a $40 box

PlatformMonthly RevenuePlatform FeesRevenue KeptAnnual Difference vs Cheapest
Cratejoy (storefront)$20,000~$730$19,270baseline
Subbly$20,000~$239$19,761+$5,904/year
Shopify + Recharge$20,000~$914$19,086-$2,208/year
Cratejoy (marketplace)$20,000~$2,300$17,700-$18,840/year
The difference between Cratejoy marketplace fees and Subbly at 500 subscribers is $18,840 per year.

That is almost $1,600 per month left on the table.

Migration

Moving from Cratejoy storefront is straightforward: export subscriber data and migrate to Subbly or Shopify. Moving from Cratejoy marketplace is harder because marketplace subscribers signed up through Cratejoy, and migrating them requires careful communication and often a transition offer. Moving from Shopify to Subbly is possible but requires careful Stripe payment migration and subscriber communication. Best practice: start on the right platform for your long-term needs. Migration costs time and risks subscriber loss.

Decision rule

If discovery matters most, marketplace traffic may be worth the take rate. If long-term control matters most, a subscription-first stack usually gives you more flexibility.

The comparison should always be made with the same economics: product cost, shipping, labor, fees, churn, and acquisition cost.

Next steps

See how platform fees affect your specific numbers:

Comparison

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